iYogi is one of the largest online technical support providers. We offer smart technology solutions and services to both home and business users. At the most affordable costs and round the clock support services available, we strive to keep you productive 365 days a year. iYogi attends to the technical support needs of more than 3 million customers across 11 countries. The list includes diverse geographical locations such as the United States, the United Kingdom, the UAE, Canada, Australia, France, Germany, Spain, Italy, Singapore, and India. iYogi is also working on providing you the best support services in the world of Internet of Things.
Technically, simplifies lives of connected customers
With increased dependency on high-end technology, consumers worldwide are always on the lookout for expert tech support services. iYogi comes out as a reliable solution to this requirement by helping consumers and small businesses get the most out of their day-to-day technologies. Apart from providing instant, efficient and reliable tech support solutions to home and business users, we also simplify the job of Enterprises by taking their businesses to the next level. iYogi aims to enhance the customer experience and improve satisfaction levels for Enterprises. iYogi strives to simplify the lives of its customers whether directly or by partnering with different telecom service providers across the globe.
On-Demand Remote Tech Support
iYogi aims at providing tech support to customers and small businesses, keeping their convenience in mind. We offer on-demand expert tech support for more than 500 technologies, across a wide range of computing devices, software applications, and platforms. Customers seek iYogi’s technical assistance to resolve issues related to device setup, installation, diagnostics, networking, repair, optimization, security and many more to name. We are a valuable, safe and affordable resource for our customers who need simple tech solutions to stay productive at work.
One-Stop Source for Multiple Tech Needs
iYogi caters to all sorts of digital errors pertaining to device setup, installation, configuration, PC optimization, security and so on - making it a one-stop source for all kinds of technical woes. In a short span of eight years, iYogi has skyrocketed from a startup to a well-known brand in the tech-support industry. iYogi offers various support platforms to suit your needs; this includes web-based support, phone call support, chat support, e-mail support, onsite support and most importantly the remote support. To better our customer service, we welcome reviews and feedback from customers and use them later to add value. Also, the company is constantly working to generate awareness and protect technology users from falling into the traps of various online threats, such as frauds and other security threats.
Digital Service Cloud – Ultimate Platform as-a-Service
Using our proprietary technology platform – Digital Service Cloud (DSC), iYogi aims at boosting the support delivery services, revenue through support automation and customer experience of global service providers, technology retailers, telcos and OEMs. Digital Service Cloud, built with a combined effort of 240 engineers and with an investment of USD 30 million, is getting smarter day-by-day with every customer interaction. As a result, the platform has till date delivered an increased customer lifetime value by 200% and generated operating income between USD 15 and USD 20 for every customer interaction.
Living up to the company’s founding philosophy, iYogi Foundation has been created to take care of various CSR (Corporate Social Responsibility) initiatives lending support to the marginalized sections of our society. Some of the major projects undertaken by iYogi as a CSR initiative include extending financial support to schools for educating underprivileged students, offering sponsorship to golf tournament-Infinite Golf Challenge and lending a helping hand to people with special needs. One of the key initiatives by iYogi is – Bridge to Kashmir – a campaign run to support the flood relief efforts for Jammu and Kashmir.
Awards and Recognition